Business

The subscription economy is one of the most significant business model transformations of the past two decades. It spans media, software, food and beverages, health and wellness, e-commerce, and telecommunications. Total revenues were estimated at nearly $500 billion in 2024 and are projected to exceed $1.5 trillion by 2033. The average American consumer now holds…

Enterprises are rapidly deploying generative AI systems to streamline performance reviews. Citi’s Performance Assist pulls data from across its organization to draft evaluations. JPMorgan’s LLM Suite supports the writing of year-end reviews. Boston Consulting Group’s internal AI assistant reportedly cuts review-writing time by 40%. These systems demonstrate impressive capability, but so far, most organizations are using…

As companies in all industries adopt new technologies to assist teams, they should keep in mind that the experiences of the team’s members working with each other in the past still matter a lot. A study of surgeries at a mid-sized hospital in Madrid, Spain, reinforced that point and generated other insights into how best…

A growing share of shoppers are not human. They are AI agents researching, comparing, and increasingly purchasing on behalf of consumers. Recently, OpenAI has pushed ChatGPT deeper into product discovery and merchant apps; Google has launched a universal commerce protocol (UCP) to let AI agents transact across retailers; and Amazon has released tools that let…

There’s often a moment when founders of fast-growth ventures realize they have lost control of the decisions being made around them. Perhaps a pile of money goes missing, they hear an important customer complaint three weeks late, or a well-intentioned manager without guidance makes a hire that doesn’t fit. What’s less understood is why this happens…

Elena* leads a once-innovative logistics firm we’ve studied that we’ll call Virtal Systems.  It’s now struggling to keep pace. “We’re not short of capability,” she explained to us, “we’re weighed down by our own past.” Legacy workflows persist, old assumptions guide decisions, and “the way we’ve always done it” shapes strategy. In a market transformed…

In 2024, Y Combinator’s Paul Graham wrote that Silicon Valley leaders must directly impose their vision on employees—a style of leadership he called “founder mode.” His essay attracted 20 million views on social media and launched dozens of think pieces (including at HBR). Source: Read Full Article

How an Organizational Shift Can Unlock Real Value from a Stalled AI Strategy – SPONSOR CONTENT FROM PUBLICIS SAPIENT Skip to content Source: Read Full Article

Do you know how military conflict might disrupt your business—and to what degree your insurance will make you whole if it does? Since it began in late February, the war in Iran has affected energy access, consumer prices, and supply chain performance, and its impact on business and the world economy will likely be felt…