The Unexpected Impacts of High Oil Prices

new video loaded: The Unexpected Impacts of High Oil Prices Our chief economics correspondent, Ben Casselman, breaks down how gasoline prices have responded to the oil crisis in the Persian Gulf, and what is in store for inflation if the price of oil remains above $100 per barrel. By Ben Casselman, Sutton Raphael, James Surdam,…

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7 Factors That Drive Returns on AI Investments, According to a New Survey

7 Factors That Drive Returns on AI Investments, According to a New Survey

Organizations are spending significant dollars on AI. According to one estimate, U.S. companies spent $37 billion in 2025 for generative AI alone. Increasingly, senior executives and boards are asking about returns and there are looming consequences for leaders that don’t have good answers. Seventy-one percent of global chief information officers in a recent survey said…

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4 Capabilities that Drive Operational Improvement

4 Capabilities that Drive Operational Improvement

Why do some companies outperform others even when they adopt the same operational improvement practices? For instance, in banking, HSBC, Bank of America, American Express, Citi, NatWest, and Westpac have all implemented Lean, Six Sigma, and similar Operational Excellence practices. Yet their outcomes vary widely. Some, such as Bank of America and HSBC, have gained…

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Researchers Asked LLMs for Strategic Advice. They Got “Trendslop” in Return.

Researchers Asked LLMs for Strategic Advice. They Got “Trendslop” in Return.

Leaders and consultants are increasingly turning to large language models (LLMs) such as ChatGPT as silent partners in the boardroom. These tools promise to summarize complex information, produce clear arguments, and offer polished strategic recommendations in seconds. But as LLMs are integrated into executive workflows, a critical question emerges: How good is their advice? Is…

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Developing Employees Who Thrive Through Continuous Change

Developing Employees Who Thrive Through Continuous Change

Leaders must build systems that turn continuous transformation into something employees help shape, not simply endure. by Rachel DuRose March 12, 2026 Research from Gartner suggests that the average employee experienced 10 organization-wide strategy shifts in 2022 (a sharp increase from the reported two changes in 2016). Yet, employee willingness to support these changes plummeted…

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Healthcare Uses Specialized Language. It Needs Specialized AI, Too.

Healthcare Uses Specialized Language. It Needs Specialized AI, Too.

Healthcare has always struggled with translation. Not between English and other languages but between the dialects spoken by different corners of the industry. Radiologists write in precise measurements. Psychiatrists craft narrative assessments. Oncologists think in probabilities and protocols. Even the word “stable” means different things to different specialists—sometimes “unchanged,” sometimes “improving,” occasionally “precarious but holding.”…

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